ContractDiff Help Center

Everything you need to know about using ContractDiff for contract comparison, risk analysis, and team collaboration.

Quick Start Guide

Get up and running with ContractDiff in minutes. Follow these simple steps to compare your first contract.

Contract Comparison Workflow
Upload Documents
→
AI Analysis
→
Review Diff
→
Take Action
1

Sign In to Your Account

Visit the admin dashboard and sign in with your email. New users will be prompted to create an account or join an existing team via invitation.

2

Navigate to ContractDiff

Click on "Version Diff" in the sidebar under the ContractDiff section. This opens the comparison tool.

3

Upload Your Contracts

Upload the original contract (Version A) and the revised contract (Version B). Supported formats: PDF, DOCX, DOC, RTF, or paste text directly.

4

Run Comparison

Click "Compare" and wait for our AI to analyze both documents. This typically takes 5-30 seconds depending on document length.

5

Review Results

See the overall risk score, flagged clauses, and a side-by-side diff. Each change is categorized by type and severity.

Your First Comparison

Supported File Formats

  • PDF — Native text extraction or OCR for scanned documents
  • DOCX/DOC — Microsoft Word documents
  • RTF — Rich Text Format
  • Plain Text — Copy/paste directly into the editor

Tip: Best Results

For best accuracy, upload digital PDFs (not scanned images). If using scanned documents, ensure they are at least 300 DPI for reliable OCR.

Understanding the Diff View

After analysis, you'll see a side-by-side comparison with color-coded highlights:

  • Red text — Removed from the original (deletions)
  • Green text — Added in the revision (additions)
  • Orange text — Modified text (changed wording)
  • Blue highlight — Flagged clause requiring attention

Understanding Results

Risk Score

Every comparison produces an overall risk score from 0-100:

  • 0-30 (Low) — Minor changes, mostly formatting or clarifications
  • 31-60 (Medium) — Notable changes that should be reviewed
  • 61-80 (High) — Significant changes affecting terms or obligations
  • 81-100 (Critical) — Major changes that could materially impact your position

Always Review Critical Flags

Even if the overall score is low, always review any clauses flagged as "Critical". These often contain liability limits, indemnification changes, or termination modifications.

Clause Categories

Our AI detects and categorizes 50+ clause types, including:

  • Indemnification & Liability
  • Termination & Renewal
  • Payment Terms & Fees
  • Confidentiality & NDA
  • Intellectual Property
  • Governing Law & Jurisdiction
  • Force Majeure
  • Data Protection & Privacy
  • Non-Compete & Non-Solicitation
  • Warranty & Representations

User Roles Explained

ContractDiff uses role-based access control (RBAC) to manage what each team member can see and do. Here's a breakdown of each role:

Super Admin

Full platform control. Only 1 per company.

  • All permissions
  • Manage billing
  • Delete company account
  • Transfer ownership

Admin

Manages users, roles, and settings.

  • Add/remove users
  • Assign roles
  • View all contracts
  • Manage billing

Manager

Oversees team workflow.

  • Assign contracts
  • Approve reviews
  • View dept. analytics
  • Add/remove users

Analyst

Read-only analytics access.

  • View analytics
  • Export reports
  • View contract content
  • Compare contracts

User

Standard team member.

  • Compare contracts
  • View own history
  • Submit for review
  • View team contracts

Viewer

Guest/stakeholder access.

  • View shared contracts
  • Compare contracts
  • Upload documents
  • View analytics

Permission Matrix

Complete breakdown of what each role can access:

Permission Super Admin Admin Manager Analyst User Viewer
Compare Contracts ✓ ✓ ✓ — ✓ —
View All Contracts ✓ ✓ Dept — Own Shared
Upload Documents ✓ ✓ ✓ — ✓ —
View Analytics ✓ ✓ Dept ✓ — —
Export Reports ✓ ✓ ✓ ✓ — —
Add/Remove Users ✓ ✓ — — — —
Assign Roles ✓ ✓ — — — —
Manage Company Settings ✓ ✓ — — — —
Manage Billing ✓ — — — — —
Delete Company ✓ — — — — —

Custom Roles (Enterprise)

Enterprise plans can create custom roles with specific permission combinations. Contact your admin or reach out to sales@marketingstudios.in for setup.

Pricing Plans

Choose the plan that fits your team's needs. All plans include core comparison features.

Feature Free Starter Professional Enterprise
Monthly Price (INR) ₹0 ₹2,000
per month		 ₹3,499
per month		 ₹5,999
per month
Annual Price (INR) — ₹19,999
per year (save 17%)		 ₹39,999
per year (save 5%)		 ₹64,999
per year (save 10%)
Comparisons/Month 3 50 Unlimited Unlimited
Team Members 1 Up to 3 Up to 10 Unlimited
AI Clause Detection Basic ✓ Advanced Advanced
Risk Scoring — ✓ ✓ ✓
Analytics Dashboard — — ✓ ✓
SSO / SAML — — — ✓
API Access — — — ✓
Dedicated Support — Email Priority 24/7 + Account Manager

International Pricing

Pricing is also available in USD, CAD, and AUD:

  • USA (USD): Starter $29/mo, Professional $49/mo, Enterprise $89/mo
  • Canada (CAD): Starter CAD 39/mo, Professional CAD 65/mo, Enterprise CAD 119/mo
  • Australia (AUD): Starter AUD 45/mo, Professional AUD 75/mo, Enterprise AUD 135/mo

Payment Methods

We accept the following payment methods through Razorpay:

  • Credit/Debit Cards: Visa, Mastercard, American Express, RuPay
  • UPI: Google Pay, PhonePe, Paytm, and all UPI apps
  • Net Banking: All major Indian banks
  • International Cards: All major international cards
  • Wallets: PayPal, Paytm Wallet

Secure Payments

All payments are processed securely through Razorpay. We never store your card details on our servers. Razorpay is PCI-DSS Level 1 certified.

Invoice Payments (Enterprise)

Enterprise customers can pay via invoice with NET-30 terms. Contact sales@marketingstudios.in to set up invoice billing.

Cancellation Policy

Monthly Plans

Cancel anytime from your account settings. You'll retain access until the end of your current billing period. No refunds for partial months.

Annual Plans

  • Within 30 days: Full refund minus any usage fees
  • After 30 days: No refund, but you retain access until the annual period ends

How to Cancel

  1. Sign in to your admin dashboard
  2. Go to Settings → Billing
  3. Click "Cancel Subscription"
  4. Confirm cancellation

Data Retention

After cancellation, your data is retained for 30 days in case you resubscribe. After 30 days, all contracts and comparison history are permanently deleted.

Frequently Asked Questions

Can I upgrade or downgrade my plan anytime?
Yes! You can upgrade anytime and the new features are available immediately. Downgrading takes effect at the end of your current billing period. Pro-rated credits are applied for upgrades; no refunds for downgrades.
What happens when I reach my comparison limit?
You'll see a notification when you're approaching your limit. Once reached, you can still view existing comparisons but won't be able to run new ones until: (a) your limit resets next month, or (b) you upgrade to a higher plan.
Is my contract data shared or used for training?
No. Your contracts are yours alone. We never share customer data with third parties, and we do not use your documents to train our AI models. All processing happens in isolated, encrypted environments. See our Privacy Policy for full details.
Can I invite external collaborators (clients, outside counsel)?
Yes! Use the "Viewer" role to invite external stakeholders. They can view shared contracts but cannot upload, compare, or see any other company data. Viewer seats do not count toward your user limit.
How do I get support?
Free & Starter: Email support at support@marketingstudios.in (24-48hr response)
Professional: Priority email support (12hr response) + in-app chat
Enterprise: 24/7 support + dedicated account manager + phone support